Resources

TENANT COUNSELING ORGANIZATIONS

SECTION 8 TENANT COUNSELING

RESOURCES FOR SINGLE ROOM OCCUPANCY (SRO) TENANTS

LEGAL REPRESENTATION

STATEWIDE ORGANIZATIONS

CITY RESOURCES

LOCAL AND STATE LAW

AIRBNB & SHORT TERM RENTALS (STR)

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TENANT COUNSELING ORGANIZATIONS:

SAN FRANCISCO TENANTS UNION (SFTU)
558 Capp Street
415-282-6622
How to See a Counselor:
SFTU operates a first come first serve drop-in tenants rights clinic. Check the website for counseling hours or call 415-282-6622 (make sure to check the day of your planned visit as hours are subject to change).
For more information, visit https://www.sftu.org/counseling/
Languages: English (There is currently Spanish translation on Saturdays. Check the website for up to date information.)
Cost: The Tenants Union is a membership and donation supported organization, nonmembers are asked to donate when they come in (although no one is turned away for lack of funds).
Notes: To become a member of SFTU, visit this page or drop by their Capp Street location during counseling hours.

HOUSING RIGHTS COMMITTEE OF SF (HRCSF)
Mission District Office:
1663 Mission, #504 (cross street is 13th)
415-703-8644
Languages: English, Spanish, Chinese
How to See a Counselor:
Drop-in and telephone counseling:
Monday through Thursday, 1-5pm
Richmond District Office:
4301 Geary Blvd. @ 7th Avenue
Phone: 415-947-9085
How to See a Counselor:
Counseling 9am – 12pm Monday, Wednesday, Thursday, Friday
Languages: English, Russian, Chinese
Cost: Free / donations welcome. Please bring in proof of income (pay stub, SSI or food stamp card, etc.).
Section 8 Tenant Counseling: email or call for an appointment
Email: William@hrcsf.org
415-703-8634 ext. 108
Notes:  For additional counseling info, visit: http://www.hrcsf.org/counseling.html

CAUSA JUSTA::JUST CAUSE (CJJC)
2301 Mission Street, Suite 201
Phone: 415-487-9203
Office Hours:
Monday and Wednesday: 1pm-5pm
Tuesday, Thursday & Friday: 9:30am-12pm and 1pm-5:30pm
How to See a Counselor: Call 415-487-9203 to make an appointment
Languages: Spanish, English
Cost: Free
Notes: For more information visit: https://cjjc.org/tenant-services/

BILL SORRO HOUSING PROGRAM (BiSHoP)
1010 Mission Street, Suite C
How to See a Counselor: Drop-in Clinic every Tuesday 10 am–12 pm and 1:30 pm–4 pm
Languages: English, Tagalog
Cost: Free
Notes: BiSHoP and its drop-in clinic are located within the Veterans Equity Center

CHINATOWN COMMUNITY DEVELOPMENT CENTER (CDCC)
663 Clay Street
How to See a Counselor: Drop-in tenants rights clinic Mondays from 2-4pm & Thursdays 10:30am-2:30pm
Housing Counseling Hotline: 415-984-2728
Leave your name, phone number and a counselor will return your call.
Languages: Chinese, English?
Cost:

SOUTH OF MARKET COMMUNITY ACTION NETWORK (SOMCAN)
110 Howard Street
How to See a Counselor: Tenant counseling by appointment only.
Call to make an appointment:
English – (415) 255-7693
Para una cita de español llame (415) 552-5633
Upang gumawa ng appointment sa tagalog telepono (415) 552-5637
Languages: English, Tagalog and Spanish
Cost:

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SINGLE ROOM OCCUPANCY TENANTS (SRO):

CENTRAL CITY SRO COLLABORATIVE
48 Turk Street
(415) 775-7110
How to See a Counselor: Drop-in counseling Monday – Thursday,10am-12pm and 2-4pm.
*Counseling hours subject to change. Please call in advance to assure counselor will be available.
Languages:
Cost:
Notes: CCSROC does not provide housing or case management services.
The collaborative is a part of the Tenderloin Housing Clinic

MISSION SRO COLLABORATIVE
938 Valencia Street
415-282-6209
How to See a Counselor: Call 415-282-6209 for information
Languages: Spanish, English
Cost:
Notes:

CHINATOWN SRO COLLABORATIVE
663 Clay Street, San Francisco, CA 94111
How to See a Counselor: Drop-in tenants rights clinic Mondays from 2 – 4pm and Tuesdays from 10:30am – 12:30pm.
Housing Counseling Hotline: 415-984-2728
Please leave your name, phone number and a counselor will return your call promptly.
Languages: Chinese, English
Cost:
Notes:

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LEGAL REPRESENTATION:

EVICTION DEFENSE COLLABORATIVE (EDC)
1338 Mission Street; 4th Floor, San Francisco, CA 94103
How to Obtain Legal Services: Drop-in Clinic Monday – Friday, 9-11 AM & 1-3 PM
Languages: English, Spanish, Chinese
Cost: Fee based on sliding scale, no one turned away for lack of funds.
Notes: If you have been served with a “Summons & Complaint for Unlawful Detainer” bring all your paperwork immediately to the Eviction Defense Collaborative.

TENDERLOIN HOUSING CLINIC (THC)
126 Hyde Street, San Francisco, CA 94102
415-885-3286
How Obtain Legal Services: Tenants seeking assistance should contact 415-771-9850 for an intake phone interview to determine whether a THC attorney will represent the tenant.
Languages:
Cost:
Notes: Due to limited resources, THC cannot represent everyone who seeks assistance, and we focus on representing long-term rent controlled tenants. The law office also provides limited free legal counseling to tenants.

ASIAN LAW CAUCAS
55 Columbus Avenue, San Francisco, CA 94111
(415) 896-1701
How Obtain Legal Services: To schedule an appointment, call: 415-896-1701, press ‘0’.
Bring your ID, proof of income, and any documents related to your questions.
Languages: Mandarin, Cantonese, English
Cost:
Free
Notes: Other legal clinics include, immigration, worker’s rights, criminal justice, national security & civil rights

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STATEWIDE ORGANIZATIONS:
474 Valencia St. #156, San Francisco, CA 94103
(They do not offer drop-in services)
415-495-8100
info@tenantstogether.org
How to Talk to a Counselor: Call the statewide tenants rights hotline: 888-495-8020
Languages:
Cost: If you wish to receive counseling but do not want to be a member, there is a $20 one-time fee to cover their hotline staff.
Notes: Become a member of Tenants Together to obtain their benefits, and to build state power: http://www.tenantstogether.org/join

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CITY RESOURCES:
SAN FRANCISCO RENT BOARD
25 Van Ness Ave., Suite 320 (@ Market Street)
(415) 252-4602
How to See a Counselor: Counseling hours Monday-Friday, 9:00 AM – Noon & 1:00 – 4:00 PM
Phone counseling: 415-252-4602 – calls are generally limited to 5 minutes.
See a counselor at the Rent Board –visits generally limited to 10 minutes.
Languages:
Cost: Free
Notes: There are several types of claims that a tenant may assert against his or her landlord by filing a Tenant Petition at the Rent Board.
These include:
Substantial Decrease in Housing Services;
Failure to Repair and Maintain;
Unlawful Rent Increase or Request for Determination of Lawful Rent;
Improper Utility Passthrough;
Improper Water Revenue Bond Passthrough;
Improper General Obligation Bond Measure Passthrough;
Failure to Discontinue a Capital Improvement Passthrough;
Section 6.15C(3) Proportional Rent Claim by a Subtenant Against a Master Tenant
Unlawful Initial Rent Claim by a Subtenant.

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LOCAL AND STATE LAW:
THE SF RENT ORDINANCE – Chapter 37 of the San Francisco Administrative Code, The Residential Rent Stabilization and Arbitration Ordinance

CALIFORNIA CIVIL CODE on Housing

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AIRBNB & SHORT TERM RENTAL (STR) INFO:
Find more information about legislation, regulation and the impact of Airbnb and short-term rentals on our housing stock via this San Francisco Tenant’s Union page and Share Better.
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