Most organizations have switched to phone counseling or phone check-ins before scheduling 1-on-1 appointments when possible. See the list below for how to access services from Tenant Counseling and Legal Service organizations, and check their websites for the most up to date information.
SAN FRANCISCO RENT BOARD: Phone counseling at (415) 252-4631 Monday-Friday, 9am-12pm and 1pm-4pm. For filing of documents with few pages, including tenant hardship applications, scan and attach your documents in PDF format and send them to: firstname.lastname@example.org or by fax to (415) 252-4699. Please indicate your name, phone number, the property address and case number, if any, in the email.
TENANT COUNSELING ORGANIZATIONS
BILL SORRO HOUSING PROGRAM (BiSHoP) For help with affordable housing applications or tenant rights information. Phone counseling only: Please call (415) 513-5177 or email email@example.com and leave your name, phone number, the reason for your call, and the best time to reach you at and a housing counselor will follow up with you. Languages: English, Tagalog, Spanish, French
CAUSA JUSTA::JUST CAUSE (CJJC) Phone counseling only: Leave a voicemail at 415-487-9203 with your name, phone number, and a brief description of your problem. A counselor will call you back as soon as possible. Languages: Spanish, English
CHINATOWN COMMUNITY DEVELOPMENT CENTER (CDCC) In-person clinic still available, but please call if possible: 415-984-2730. Leave your name, phone number and a counselor will return your call. Drop-in clinic Mondays from 2-4pm & Thursdays 10:30am-2:30pm, 663 Clay Street San Francisco. Languages: Cantonese, Mandarin, English
HOUSING RIGHTS COMMITTEE OF SF (HRCSF) Phone counseling only: call the numbers below and leave a message with your name, number, let us know if you are a HUD tenant or have Section 8 and a brief sentence about your issue: Mission Office – (415) 703-8634 (callbacks 1-5pm Mon- Thurs) Languages: English, Spanish, Cantonese and Mandarin Westside Office – (415) 947-9085 (callbacks 9am-12pm Mon, Wed-Fri; closed Tues) Languages: English, Russian, Cantonese and Mandarin
SAN FRANCISCO TENANTS UNION (SFTU) No in-person counseling. Members are advised to use their members-only phone counseling number. Non-members are advised to fill out the form here. The form will be emailed back to you (usually in less than 10 minutes)-- you then email the form to firstname.lastname@example.org, and a volunteer counselor will almost always get back to you by the next day, including weekends.
SOUTH OF MARKET COMMUNITY ACTION NETWORK (SOMCAN) Phone counseling only, Monday-Friday, 10AM-6PM by Appointment only. Appointments must be scheduled at least one day in advance. To schedule an appointment, please call (415) 552-5637 or leave a voicemail/send a text message to (760) 913-8913. Appointments can also be scheduled here or send an email to email@example.com. Please leave your name, phone number, and a short message about your situation. Languages: English and Tagalog
TENDERLOIN HOUSING CLINIC CEOP PROGRAM Only making in-person appointments after a phone consultation. Leave a voicemail at (415 )775-7110 ext.: 1702 or by sending an email to firstname.lastname@example.org. Leave your name, phone number, and a brief description of your issue. Languages: English and Spanish
CENTRAL CITY SRO COLLABORATIVE Central City SRO Collaborative and La Voz Latina are only making in-person appointments after a phone consultation with a staff member. Call (415) 983-3970 (La Voz) or (415) 775-7110 (CCSROC). Languages: English and Spanish
CHINATOWN SRO COLLABORATIVE In-person clinic still available, but please call if possible: 415-984-2730. Leave your name, phone number and a counselor will return your call. How to See a Counselor: Drop-in clinic Mondays from 2-4pm & Thursdays 10:30am-2:30pm, 663 Clay Street San Francisco Languages: Cantonese, Mandarin, English
MISSION SRO COLLABORATIVE (MSROC) Telephone counseling only: leave voicemail at 415.282.6209 EXT 150. with your name, phone number, and a brief description of your problem. Someone will call you back as soon as possible. Languages: English and Spanish
EVICTION DEFENSE COLLABORATIVE (EDC) Offices are closed for in-person appointments. If you have received a Summons & Complaint (pictured here) or have been served a notice containing allegations of nuisance, call the legal assistance line as soon as possible: (415) 659-9184 or email: email@example.com. For RADCo (rental assistance), call (415) 470-5211 or email EDCRADCo@evictiondefense.org and leave your: name, number and address. Someone from RADCo will contact you as soon as possible. Languages: English, Spanish, Chinese
LEGAL ASSISTANCE FOR THE ELDERLY Appointments only. If you need legal assistance, please call (415) 538-3333. If you are an existing client, please contact your advocate directly for assistance. If you are a new client, please leave a message and we will return the call as soon as we are able. We are prioritizing the following issues: evictions; notices to cut or terminate benefits; notices terminating rental subsidies; restraining orders to protect seniors. Languages: English, Cantonese, Mandarin, Spanish, Russian