→ This guide is for San Francisco renters. If you live outside of San Francisco, see the Coronavirus Resource Guide developed by Tenants Together.
Most organizations have switched to phone counseling or phone check-ins before scheduling 1-on-1 appointments when possible. See the list below for how to access services from Tenant Counseling and Legal Service organizations, and check their websites for the most up to date information.
Tenant Counseling Organizations
Other Services (coming soon)
SAN FRANCISCO RENT BOARD: Phone counseling at (415) 252-4631 Monday-Friday, 9am-12pm and 1pm-4pm. For filing of documents with few pages, including tenant hardship applications, scan and attach your documents in PDF format and send them to: rentboard.311@sfgov.org or by fax to (415) 252-4699. Please indicate your name, phone number, the property address and case number, if any, in the email.
BILL SORRO HOUSING PROGRAM (BiSHoP) For help with affordable housing applications or tenant rights information. Phone counseling only: Please call (415) 513-5177 or email info@bishopsf.org and leave your name, phone number, the reason for your call, and the best time to reach you at and a housing counselor will follow up with you.
Languages: English, Tagalog, Spanish, French
CAUSA JUSTA::JUST CAUSE (CJJC) Phone counseling only: Leave a voicemail at 415-487-9203 with your name, phone number, and a brief description of your problem. A counselor will call you back as soon as possible.
Languages: Spanish, English
CHINATOWN COMMUNITY DEVELOPMENT CENTER (CDCC) In-person clinic still available, but please call if possible: 415-984-2730. Leave your name, phone number and a counselor will return your call. Drop-in clinic Mondays from 2-4pm & Thursdays 10:30am-2:30pm, 663 Clay Street San Francisco.
Languages: Cantonese, Mandarin, English
HOUSING RIGHTS COMMITTEE OF SF (HRCSF) Phone counseling only: call the numbers below and leave a message with your name, number, let us know if you are a HUD tenant or have Section 8 and a brief sentence about your issue:
Mission Office – (415) 703-8634 (callbacks 1-5pm Mon- Thurs)
Languages: English, Spanish, Cantonese and Mandarin
Westside Office – (415) 947-9085 (callbacks 9am-12pm Mon, Wed-Fri; closed Tues)
Languages: English, Russian, Cantonese and Mandarin
SAN FRANCISCO TENANTS UNION (SFTU) No in-person counseling. Members are advised to use their members-only phone counseling number. Non-members are advised to fill out the form here. The form will be emailed back to you (usually in less than 10 minutes)-- you then email the form to info@sftu.org, and a volunteer counselor will almost always get back to you by the next day, including weekends.
SOUTH OF MARKET COMMUNITY ACTION NETWORK (SOMCAN) Phone counseling only: Call (760) 913-8913 or send an email to tenantcounseling@somcan.org. Leave your name, phone number, and a brief description of your issue.
Languages: English and Tagalog
TENDERLOIN HOUSING CLINIC CEOP PROGRAM Only making in-person appointments after a phone consultation. Leave a voicemail at (415 )775-7110 ext.: 1702 or by sending an email to allyn@thclinic.org. Leave your name, phone number, and a brief description of your issue.
Languages: English and Spanish
CENTRAL CITY SRO COLLABORATIVE Central City SRO Collaborative and La Voz Latina are only making in-person appointments after a phone consultation with a staff member. Call (415) 983-3970 (La Voz) or (415) 775-7110 (CCSROC).
Languages: English and Spanish
CHINATOWN SRO COLLABORATIVE In-person clinic still available, but please call if possible: 415-984-2730. Leave your name, phone number and a counselor will return your call. How to See a Counselor: Drop-in clinic Mondays from 2-4pm & Thursdays 10:30am-2:30pm, 663 Clay Street San Francisco
Languages: Cantonese, Mandarin, English
MISSION SRO COLLABORATIVE (MSROC) Telephone counseling only: leave voicemail at 415.282.6209 EXT 150. with your name, phone number, and a brief description of your problem. Someone will call you back as soon as possible.
Languages: English and Spanish
EVICTION DEFENSE COLLABORATIVE (EDC) Until further notice, EDC’s walk-in clinics including RADCo are only available to tenants who have received a Summons & Complaint or Sheriff’s Notice to Vacate. If this is you, please bring all relevant paperwork to 1338 Mission Street; 4th Floor, San Francisco from Monday – Friday, 9-11 AM & 1-3 PM. For RADCo (rental assistance), call (415) 470-5211 or email EDCRADCo@evictiondefense.org and leave your: name, number and address. Someone from RADCo will contact you as soon as possible.
Languages: English, Spanish, Chinese
LEGAL ASSISTANCE FOR THE ELDERLY Appointments only. If you need legal assistance, please call (415) 538-3333. If you are an existing client, please contact your advocate directly for assistance. If you are a new client, please leave a message and we will return the call as soon as we are able. We are prioritizing the following issues: evictions; notices to cut or terminate benefits; notices terminating rental subsidies; restraining orders to protect seniors.
Languages: English, Cantonese, Mandarin, Spanish, Russian
OPEN DOOR LEGAL The Excelsior office, located at 60 Ocean Avenue, will remain open, but the Bayview and Western Addition offices are closed. If you need legal assistance, please complete the online screening form instead of walking in to complete the form.
TENDERLOIN HOUSING CLINIC (THC) Tenants seeking assistance should contact 415-771-9850 for an intake phone interview to determine whether a THC attorney will represent the tenant.